Did you miss the 2023 Tourism Workforce Summit or want to review the material from the event? Check out our Summit recordings and PowerPoint slides below!
Dr. Richard Currie, Assistant Professor of Leadership and Workplace Psychology in the School of Hospitality Administration at Boston University, unveils his insightful research into the factors that influence workers' choices between long-term careers and temporary positions. His findings shed light on how businesses can enhance workforce retention by considering factors beyond compensation. During this informative presentation, Dr. Currie shares these valuable insights and provide practical suggestions for hospitality operators that have the potential to help organizations shift from short-term employment models to environments where employees can build meaningful, lasting careers.
Mark McInerney, Director of the Maine Department of Labor's Center of Workforce Research and Information, shares insights into the macroeconomic forces behind labor and recruiting in Maine's tourism and hospitality industries, finally answering the question: "Where did everybody go?"
Panel: Creating a High School or College Internship Program
Internship programs are a great way to encourage young people in their interests and bring motivated and excited individuals into the industry. Although college internships are more common, high school internships are also beginning to gain in popularity. Learn from our panel of employers, teachers, and program managers about what it takes to start and run a successful internship program at your tourism and/or hospitality business.
Panel: Maximizing Your Employee Training
An effective employee training program can mean the difference between mediocrity and excellence, building a foundation for your company to achieve greater success. In this panel discussion, educators and industry professionals with years of experience at addressing training needs and creating valuable programs for entry-level employees, seasoned staff, and future managers discussed the best ways to maximze hospitality and tourism employee training.
Panel: Recruiting from Diverse Populations
Diversity in the workplace is a hot topic in recruiting these days, but while many employers are interested in increasing their diversity in theory, it can sometimes be difficult to find ways to make it happen in practice. Our panel of service providers and employers discuss the boots-on-the-ground ins and outs of recruting a diverse workforce.
Panel: Retaining Seasonal Staff from Year to Year
There is inherently a high demand for seasonal, part-time positions in tourism, but these roles can be some of the most challenging to retain consistently. This annual turnover of staff results in headaches, frustrations, and decreased productivity. Join us to gain insights into how industry experts effectively attract and mainstain their seasonal workforce year after year.
Panel: H-2B and J1 Visa Program Updates
Many seasonal employers rely on the H-2B and J1 visa programs to find enough seasonal staff every year, but the programs can be complicated, expensive, and difficult to navigate. In this panel, we learn about what the H-2B visa programs are, how they differ, what employers might consider as they decide to pursue these visas, and what the future of both program might be.
Panel: Employee Benefits, Traditional and Non-Traditional
Ask tourism and hospitality employees what makes their jobs feel like legitimate 'careers', and they'll overwhelmingly say that benefits make all the difference. Our panel of employers and state workers discuss both traditional (health insurance, 401k, etc.) and non-traditional (hotel room discounts, travel benefits, staff perks, etc.) benefits and how it makes the difference in hiring and retaining top talent.