At its core, both hospitality and healthcare are service-oriented industries that prioritize the well-being and comfort of customers or patients.

The principles of hospitality, such as attentiveness, empathy, and responsiveness, can be applied in healthcare settings to enhance the patient experience and promote healing. In fact, many healthcare organizations are adopting hospitality-inspired practices to create a more patient-centered approach to care. For example, hospitals may offer amenities such as private rooms, room service, and concierge services to create a more welcoming and comfortable environment for patients and their families. Healthcare providers may receive training in hospitality skills such as active listening, effective communication, and emotional intelligence to better connect with patients and provide a more personalized and compassionate level of care.


Are you interested in pursuing a career in the healthcare industry but don't want to be trapped in a hospital or nursing facility? There are also a number of healthcare-related positions available within the hospitality and tourism industry. These include:


  1. Hotel or Resort Healthcare Concierge: Healthcare concierges work in hotels and resorts to provide medical assistance and support to guests who may require it. They may help guests schedule appointments with local healthcare providers, arrange transportation to medical appointments, and provide general information about healthcare services in the area.

  2. Wilderness First Responder: Wilderness first responders are trained in emergency medical care in remote outdoor settings. They may work for outdoor recreation companies, guiding companies, or search and rescue organizations, providing emergency medical care to injured or ill individuals in backcountry environments.

  3. Adventure Therapist: Adventure therapists use outdoor recreation activities, such as hiking, camping, and rock climbing, as a means of promoting mental and physical health. They may work with individuals or groups to help them develop coping skills, overcome challenges, and build self-esteem.

  4. Nutritionist: Hotels and resorts often employ nutritionists to provide advice and support to guests who are seeking to improve their health through better nutrition. Nutritionists may develop customized meal plans, provide education on healthy eating habits, and offer cooking demonstrations and classes.

  5. Ski Patrol: Ski patrol is a team of trained professionals responsible for ensuring the safety of skiers and snowboarders at ski resorts. In addition to preventing accidents by checking slopes and trails for hazards, ski patrol responds to accidents and injuries on the slopes and provides first aid and emergency medical care to injured skiers and snowboarders. They also may be trained in avalanche safety and rescue.

  6. Exercise Physiologist: Exercise physiologists work with individuals to develop exercise plans tailored to their specific needs and goals. They may also work with outdoor recreation companies to design and implement fitness programs for outdoor enthusiasts.


Overall, the connection between hospitality and healthcare highlights the importance of prioritizing the needs and experiences of individuals, and using a service-oriented approach to deliver consistent, high-quality experiences. Are you surprised to learn how connected healthcare and tourism really are?